Questions & Answers
Work out if the digital phone switchover affects you
Systems and equipment which could be impacted by the digital phone switchover include, but are not limited to:
• telecare devices (also known as warden call systems) – this sets off an alarm when the person receiving care needs assistance, such as after a fall, which uses analogue phone lines to trigger a response from the emergency services
• lift lines – these often rely on analogue telephone lines and may need replacing
• door entry systems – some buildings use analogue phone lines for their entry system
• security and burglar alarms
• fire alarms
• analogue phone lines – your phone line may have already migrated to digital networks
• fax machines
If you use any of these systems as part of your care service, you may need to upgrade or replace your equipment, as they may not function as intended on digital telephone lines
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