Preventing Harm, promoting trust: Ai and Biometrics strategy-information commission office- 2025
Introduce
Artificial intelligence (AI)- is fast becoming part of everyday life. It shapes how decisions are made, how services are delivered and, through biological technologies, how people are identified. AI's Adapatablity and ability to solve complex problems promises advances across science, public services and the economy.
Biometric technologies, Powdered by AI, can help organisations are using these technologies responsible and in compliance with the law. from a data protection perspective, people need to be able to trust that organisations using this technology:
Are transparent about the personal information they use:
Use this personal information fairly; and
Take appropriate care, putting in place governance and technical measure to protect from harm.
A lack of transparency about how organisations use personal information risks undermining public trust in AI and biometric technologies. Without that trust, people are less likely to support or engage with AI-powered services, This creates a barrier to responsibly adoption across the UK economy.
Public concerns are especially strong in high-impact cases:
In policing, 54% of adults have some concerns that facial recognition technology would impact civil liberties and infringe on people's right to privacy.
IN recruitment, 64% believe employers will rely too heavily on AI< and 61% are concerned it will perform worse than human decision- makers when assessing individual circumstances.
In public service, concern about the use of AI to determine welfare eligibility has risen from 44% in 2022/23 to 59% in 2024/25.
Are there any assurances! A rhetorical question......